Since the launch of the CSIO Commercial Lines Working Group in 2018, the industry has seen a series of advances in CL Data Standards, including recently finalizing a standard set of questions for underwriting small retail business submissions. With...

The Covid-19 pandemic may be the defining event of this generation, broadly impacting the world economy as well as global physical and mental health. According to Aviva’s recent Covid-19 Consumer Behaviours Insights Study, 2020 also has seen...

As we prepare for 2021, we’d love to hear your thoughts on CSIO and the value we provide for our members. The CSIO member survey gives you the opportunity to provide important feedback that we will use to help shape our strategic direction. The...

The Wawanesa Mutual Insurance Company is committed to delivering an exceptional service experience for its broker partners and customers. A key element of that commitment is to provide brokers and customers with accessible and easy-to-use digital...

CSIO’s Innovation and Emerging Technology (INNOTECH) Billing and Claims Working Groups have chosen to leverage CSIOnet and the CSIO eDocs Standard to deliver electronic billing and claims notifications. The Working Groups endorsed the use of CSIOnet...

My Proof of Insurance is free to CSIO members and enables you to send customers digital policy documents for personal and commercial lines, as well as proof of auto insurance (eSlips). In this webinar, you will learn about: - Consumer technology...

(Toronto – January 24, 2022) The Insurance Brokers Association of Canada (IBAC) and the Centre for Study of Insurance Operations (CSIO) are pleased to announce that they have joined forces for industry API development, and the IBAC Data Exchange (DX)...

(Toronto – February 7, 2022) – CSIO is pleased to announce that its Innovation and Emerging Technology (INNOTECH) Advisory Committee has finalized its 2022 API development roadmap. It contains use cases that were prioritized based on input from...