Digital Solutions for the Entire Industry

Together, the Innovation and Emerging Technology Advisory Committee (INNOTECH) assesses and resolves industry issues and pain points we can’t fix on our own.

Choosing the issues that matter most, they review emerging technologies for viability, implementation effort, and the greatest return on investment.

 

INNOTECH Initiatives

 

The initiatives below will move the industry forward through real-time connectivity and seamless data exchange.

API Standards Development

Brokers need real-time policy data exchange between insurers and their Broker Management System (BMS). Without that information readily available, brokers need to:

  • Deal with different processes across insurers.
  • Use third-party systems for quotes.
  • Complete the sales process in the insurer’s portal.
  • Access client policy information by:
    • Logging into an insurer’s portal, or
    • Calling the insurer, waiting in the queue, asking the insurer to look up information
    • Call the client back.

Did you know? API Stands for “Application Programming Interface”. It’s a window into someone’s system. It connects different devices and applications to allow us to do a transaction. A software intermediary allows two applications to talk to each other.

INNOTECH is continuing to advance API Standards, allowing insurers and vendors to easily implement and support real-time data exchange. Key deliverables include:

  • Certifying insurers and vendors for XML API Standards and JSON API Standards
  • More members actively using CSIO's JSON API testing environment
  • Publishing Bi-Directional XML and JSON API Data Standards

Download CSIO's API Standards here.

API Security Standards

Standard APIs require a standard security practice, too. This will authorize and authenticate users.

CSIO's API Security Standards are a set of requirements for authorizing and authenticating users and protecting data exchanged between insurers and brokers.

INNOTECH's API Security Working Group reviews the standards annually to ensure they align with industry best practices. The Working Group will continue supporting insurers and vendors in implementing the standards and achieving certification.

Download CSIO's API Security Standards here.

Learn more about obtaining CSIO's API Security Standards Certification and becoming an efficient API partner.

Industry-Wide Connectivity

INNOTECH is working with stakeholders to accelerate real-time data exchange and deliver technology solutions to achieve industry-wide connectivity.

By providing a solution that enables insurers and brokers to exchange data seamlessly, we can reduce manual entry and reliance on insurer portals. Real-time connectivity improves efficiency and helps brokers deliver the exceptional experiences customers expect.

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Meet the Members

 

These leaders and technical experts from across the industry share their time and insight.

Testimonials

  • “The INNOTECH Advisory Committee and its Working Groups have made great strides in creating APIs that are taking brokerage connectivity, and the customer experience, to new heights.”

    Kathryn Curran headshot
    Kathryn Curran, Vice President, Personal Insurance, Business Platforms,
    Definity Financial

  • "One of my passions is to leave the industry better than I found it. As a member of INNOTECH, I get to champion our clients, our community and the broker distribution channel. Working on things together will benefit the entire industry if we do it successfully."

    Jeff Roy
    Jeff Roy, CEO,
    Excalibur Insurance Group