Resources at Your Fingertips

 

Explore the directory below for supplementary resources to learn about important industry topics, initiatives, and CSIO solutions.

 

One Hour CSIO Courses

Ethics Webinar 2025 - Corrina

Join Corrina Smith as she explores the differences between ethics, morals, and values. Corrina will also delve into some of the various branches of ethics in insurance.

A hand points at a blue padlock icon with security icons surrounding it in a circle

This course will cover key cybersecurity threats to the insurance industry, such as social engineering and credential theft, and explain the importance of implementing a layered defense strategy.

airplane change mgmt

Maha ElHindawy, Strategic Consultant and Change Coach, discusses the major forces shaping insurance today and how to turn disruption into opportunity.

Industry Articles

Cybersecurity PR

CSIO's enhanced Cybersecurity Education Program includes three accredited tiers and the chance to earn more CE credits. Click here to learn more.

Male professional pointing at a checkmark and white graphic of documents with tasks checked off

In 2025, CSIO helped insurers eliminate 1,200 Z-Codes (non-standard coverage codes). Learn why CSIO Standard codes are important for broker efficiency.

young woman with blonde hair and glasses wearing a yellow business jacket and white shirt working on her laptop

When insurers and BMS vendors implement JSON API Data Standards, brokers benefit from real-time information in their BMS.

CSIO Materials

edocs calc

Calculate your brokerage's savings for when the new eDocs codes are implemented with our eDocs Savings Calculator.

Commerical Lines Calc

Find out how much valuable time you can save by working with insurers and BMS vendors who use CSIO's Commercial Lines Data Standards.

Male and female business professionals at an office desk looking at a laptop

When receiving CSIO's eDocs in your BMS, you can easily identify an eDoc without needing to open the document. Learn more about the advantages of using eDocs directly in your BMS.

esign report

Gain a broader understanding of the legal requirements necessary to design and implement an effective and compliant electronic signature and delivery process.

MPOI is Canada’s leading solution for securely emailing customers their insurance policy documents. Share our marketing material to help educate your staff and customers about its benefits.

warehouse

View the IBC codes ready for programming as an API quote for 14 industry segments.

Videos

A young man and woman in an office both on a laptop smiling, collaborating

Click here to learn more about CSIO broker membership benefits.

Torso of male in a suit, holding his hand palm outstretch. There are floating graphics of a checkmark, gears, documents and people in his hand.

Click to learn more about CSIO insurer & vendor membership benefits.

Capture_MPOI

Click to learn more about Canada's leading My Proof of Insurance solution.

External Publications

Business woman working on a laptop and holding out a lightbulb with a brain icon inside

This article from Applied Systems Canada highlights five trends that are shaping the brokerage landscape, including CSIO's mission to drive standardization.

Computer technology with a Canadian flag shape in the middle

How is Canada's cyber threat landscape changing? The Canadian Centre for Cyber Safety has released its 2025-2026 Cyber Threat Assessment, which addresses key issues in cybersecurity and future trends.

Canadain underwriter AI article

Is your organization thinking of using AI tools? The rise of unsanctioned artificial intelligence, or ‘Shadow AI’ is creating cyber vulnerabilities for businesses.