The invoice is for a full year, beginning June 1 of each year and ending May 31 of the following year. 

New accounts will receive pro-rated invoices from their first full month of service.

CSIO does not store copies of the data or policy information, so we cannot re-send.

Please contact your insurer to re-send missing data or eDocs.

To sign up for a CSIOnet mailbox, please complete the CSIOnet request form

Start by checking your CSIOnet credentials. Visit CSIO’s Secure Access VPN and log in with your mailbox ID and password.

If you can log in, contact your BMS vendor for further assistance.

If you cannot log in, please email us at helpdesk@csio.com.

As of June 2021, the cost is $262.50 per month, plus tax, for each mailbox.

You will need access to the CSIO Standard to integrate CSIOnet with your system. Members will be provided implementation guides to get started. 

You don’t need specialized knowledge to set it up.

You simply request a mailbox from CSIO and your BMS vendor will help you set up.

Complete six or more CSIO courses, then download your certificate from your Dashboard.

No, you can take as much time as you need to complete the course. You can watch videos and do the quiz more than once.

Yes, you can pause a video and re-start anytime. You can also re-watch videos.