CSIO can give you a list of the Z-Codes your organization uses.
Then we’ll support your team with mapping the codes to the standards.
Email us at certification@csio.com to get your list of Z-Codes.
Once your organization is Level III-certified, you don’t need to start again at Level I for each segment.
We do recommend insurers and vendors demonstrate the functionality for each business segment.
Level II and Level III require you to demonstrate real-time data exchange is working properly. Together, you and your partner will test that data is transferring and that it’s usable when received.
We can provide feedback towards amending your application. Please email us at certification@csio.com.
Absolutely! All certified members will receive a CSIO Certification logo. You can put the logo on marketing and promotional material related to the certified application.
In addition, we’ll post your organization’s achievement on CSIO’s website.
This depends on the type of certification and on the amount of time you need to complete each step.
There is no time limit. You complete the certification at your own pace.
No, the certification program costs are part of your membership fee.
The CSIO Certification programs and process are outlined here.
We can also set up a call with you to answer questions, review your current status and discuss the next steps. Please email us at certification@csio.com.
Just email helpdesk@csio.com. Please include your CSIOnet ID and the date you’d like the cancellation to take effect.
It takes up to three business days to cancel the account. We’ll send you a confirmation once it’s cancelled.
You can pay your invoice electronically. When you get your CSIOnet invoice, click the “Review and pay” button to make your payment.
There are two electronic payment options.
1. Online Banking
- To add CSIO as a payee to your online banking account:
- Log in to your online banking account
- Select Pay Bills (or the equivalent)
- Select Add/Edit Payees (or the equivalent)
- In the payee search field, type “CSIO” or “Centre for Study of…”
- Select CENTRE FOR STUDY OF INSURANCE OPERATIONS
- Enter the account number found on your CSIOnet invoice (e.g., BE0258A)
- Add CSIO as a new payee
2. Credit Card
- You can use Visa, MasterCard, Discover or Apple Pay.