For undelivered emails, you’ll get a notice in the dashboards and reporting screens.

For every email sent, brokers will get an eDoc notification. The notification shows:
    •Details of what was sent
    •Who you sent it to
    •Whether it arrived successfully

The eDocs notification automatically stores in the client file with your brokerage’s downloads. 
 

Yes, your organization can customize the email template to match your brand.

Yes, they can forward documents and easily share the eSlip with all the drivers.

No, the eSlip is not retractable. As with paper slips, once the customer has the eSlip, it is their responsibility to manage it.

As long as your customer has downloaded their eSlip to their digital wallet, it’s on their phone even without internet or data access.

No, the documents simply arrive in their email inbox. There’s nothing extra needed. 

This is an electronic (or “mobile”) version of a wallet on a smartphone. It can securely store credit and debit cards, loyalty cards, event tickets and boarding passes.

When you use My Proof of Insurance, this wallet also stores the customer’s auto insurance eSlip.

Apple and Android smartphones have these wallets.

Learn more: www.myproofofinsurance.ca.

Yes, My Proof of Insurance uses the Microsoft Azure cloud and follows best practices for securing customer information:

  • It’s on Canadian servers.
  • It follows all Canadian privacy, e-commerce and anti-spam legislation.
  • Emails will only deliver to addresses that use Transport Layer Security (TLS). Most email domains, including web-based services like Gmail, are TLS-encrypted.

My Proof of Insurance eSlips meets all regulatory requirements and are approved in:

  • Alberta
  • New Brunswick
  • Newfoundland and Labrador
  • Northwest Territories
  • Nova Scotia
  • Ontario
  • Price Edward Island
  • Quebec
  • Yukon

eSlips are not applicable in British Columbia, Saskatchewan, and Manitoba. 

Customers will:

1.    Receive digital policy documents via an email sent from “My Proof of Insurance”.

2.    Save documents to the device of their choice.

3.    Add eSlips to their smartphone’s mobile digital wallet.

See the customer experience in action