Consumers are experiencing innovation when it comes to buying cars, clothes, music and more. So when it comes to insurance, they’re expecting the same types of experiences. But they’re not entirely getting it.

The Collision Conference— North America’s fastest-growing digital conference – took place May 20-23 and CSIO was there to hear about the latest trends in digital innovation. Taking place in Toronto for the first time, the event saw over 700 speakers...

Titled “IBC’s Museum of Outdated Technology”, the Insurance Bureau of Canada recently developed a new video campaign highlighting how paper pink slips are behind the times.

In its inaugural 2019 Canada Insurance Digital Experience Report, J.D. Power highlighted results from a recent study on digital experiences among P&C insurance shoppers.

The CSIO Commercial Lines (CL) Working Group continues to make advancements toward the widespread implementation of CL data standards in the broker channel. Thanks to the dedication of the working group participants, significant progress is being...

Congratulations to Cayuga Mutual Insurance and South Easthope Mutual Insurance for achieving the CSIO Certification of Compliance for their elimination of custom coverage codes (or Z-Codes) in favour of CSIO standardized codes.

An article published in Canadian Underwriter looked at a recent BDC study, which found that 60% of Canadian small businesses are missing out on growth opportunities available online. Are you one of them?