74% of small business data theft is random, not targeted — the digital equivalent of leaving your car unlocked. There is a critical lack of basic data security protocols in the Canadian P&C insurance industry. As brokers adopt e-commerce strategies...

Catherine Smola, President & CEO | Canadian Underwriter insBlogs Nearly 70% of businesses experienced at least one hacking incident in the last year – an alarming though not unexpected statistic, given the ever-growing demand for remote database...

Catherine Smola, President & CEO | Canadian Underwriter insBlogs Our industry is in the curious position of selling a product that does not physically exist, and that is typically forgotten until either it’s needed or the bill arrives – or both...

Catherine Smola, President & CEO | Canadian Underwriter insBlogs Last year I posted a blog – CSIO and the Power of Collaboration – to reflect on the challenges and accomplishments of 2013. As many of you may recall, eDocs was a major success of our...

Catherine Smola , President & CEO | Canadian Underwriter insBlogs In early March, months of speculation regarding Google and its intentions for the North American insurance market came to an end – or at least changed into a lower gear, as the...

The Centre for Study of Insurance Operations (CSIO) is pleased to announce the addition of Howard Mutual Insurance Company, founded in 1892, to its membership.