CSIO Announces Six New Compliance Certified Insurers

(Toronto – December 10, 2024) CSIO congratulates the following six insurers who have achieved CSIO’s Compliance Certification:

• Carleton-Fundy Mutual Insurance Company
• The Commonwell Mutual Insurance Group
• Estrie-Richelieu Group Insurance Company
• Max Insurance
• My Mutual Insurance
• Stratford Underwriting Agency Inc.

To achieve Certification, the insurers have eliminated all Z-Codes (non-standard coverage codes) from their data exchange with brokers, and now only use CSIO Standard codes. By eliminating Z-Codes, brokers benefit from accurate reporting, improved operational efficiency, targeted marketing, and an enhanced customer experience.

“Compliance Certification is a key part of our industry initiative to establish clear, consistent, relevant Data Standards that save brokers valuable time,” said Catherine Smola, President & CEO of CSIO. “Certified insurers demonstrate a commitment to compliance best practices, providing brokers with streamlined workflows and a higher level of data quality in their BMS.”

CSIO supports insurers in eliminating Z-Codes by mapping them to CSIO Standard codes. Insurers can also request the addition of new coverage codes to the Standards through our agile Maintenance Request (MR) process. Our National Standards Working Group reviews all submitted MRs and once approved, they can be programmed immediately into insurers’ systems, eliminating the need for Z-Codes.

Insurers who only use CSIO Standard codes in data exchange services with brokers are invited to apply for CSIO’s Compliance Certification. Email certification@csio.com to get started and view our list of Compliance Certified insurers here.

About Centre for Study of Insurance Operations (CSIO)

CSIO is Canada’s industry technology association of property and casualty insurers, vendors and over 43,000 brokers. CSIO is committed to driving innovative solutions that enable the best insurance experience in Canada by overseeing the development, implementation, and maintenance of technology Standards and solutions, such as CSIOnet, eDocs, and My Proof of Insurance. The CSIO XML Standard is licensed to CSIO by ACORD (Association for Cooperative Operations Research and Development). For more information, visit csio.com.

For further information, please contact:

Igor Rakic | Senior Communications Manager
110 Yonge Street, Suite 500 | Toronto, ON M5C 1T4
(647) 446-0649 | 1 (800) 463-2746 x2300
irakic@csio.com | www.csio.com