Video Library

Featured Video

It’s time to say #GoodbyeToTheGloveBox and #HelloeSlips!

INNOTECH Members Voice Importance of Advisory Committee for Industry

Watch this video to hear from INNOTECH Advisory Committee members about why they think the initiative is important and how it can resolve common pain points through industry collaboration. 

Webinar: Looking Forward - CSIO's role in Shaping the Future of Insurance Technology

Watch this recorded webinar to hear from Monica Hanna, CSIO’s Business Solutions Lead, and Stephanie Wei, CSIO’s Industry Relations and Education Manager as they discuss:

  • The data from CSIO’s recent survey of over 1,000 brokers, insurers and vendors
  • How the insurance industry technology priorities are evolving
  • What CSIO’s role is in that transformation

Related Videos:

Commercial Lines Data Standards

My Proof of Insurance Broker Walkthrough

My Proof of Insurance eDelivery Solution - Broker Walkthrough

Watch this video to see how CSIO’s My Proof of Insurance eDelivery solution works and and learn how to create a digital experience for your customers! This solution enables brokers to send customers digital policy documents for personal and commercial lines, as well as proof of auto insurance (eSlips).

 

Commercial Lines Data Standards

Watch this video to learn about the evolution of CSIO’s data standards, commercial lines data standards, and achievements of the Commercial Lines Working Group. 

How to Add An eSlip

This video shows your customers the steps of receiving an eSlip and adding the eSlip to the mobile digital wallet. The video also goes through a few key features of the digital wallet to protect privacy and share the eSlip, which we know are important features to consumers.

Glovebox Symphony

It’s time to say #GoodbyeToTheGloveBox and #HelloeSlips!

Webinar: The Future of Work: Human and AI

Did you know that during a 6 minute customer service call, 75% of that time is devoted to CSRs doing manual research, with valued customer interaction at 25%?

Watch this recorded webinar to hear Joseph D'Souza, CEO and Founder of ProNavigator discuss how artificial intelligence can enable you to be better, faster and more responsive to your customers. AI, chatbots and automated, self-service technologies can help free your team from routine support requests so they can focus on more complex tasks that serve your customers.

 

Webinar: Social Media - Current Landscape and Future Trends

Watch this recorded webinar and listen to Naheed Somji, Senior Specialist of Social Media at Economical Insurance, as he presents data from Economical’s recent Pulse Check survey. Additionally, Naheed discusses his top five tips to brokers and insurance professionals on how they can get started with social media.

Video Highlights from CSIO's 2019 Members' Meeting & Reception

Our Annual Members’ Meeting gave CSIO members the opportunity to celebrate industry successes together. Check out the video highlights from 2019! 

Webinar: Digital Marketing - Unlocking your Digital Front Door

Watch this webinar recording to hear digital marketing experts Jeff McCann and Margo Lyons from Apollo Exchange as they discuss the trends and best practices for effectively promoting your insurance business in the digital space. 

In this webinar, you’ll learn:

  • What a digital presence does for your brokerage
  • First steps to getting your brokerage digitally active and online
  • Current digital trends in insurance
  • What marketing in insurance might look like in the future

Panelits:

Jeff McCann, Co-founder and CEO, Apollo Exchange

Margo Lyons, Head of Broker Engagement, Apollo Exchange

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