Pembridge Insurance Company and Pafco Insurance Company Obtain CSIO Certification for Personal Lines eDocs

(Toronto – November 9, 2016) The Centre for Study of Insurance Operations (CSIO) is pleased to announce that Pembridge Insurance Company and Pafco Insurance Company have both obtained CSIO Certification for Personal Lines eDocs.

“We are pleased to now offer our brokers access to their Pembridge/Pafco broker declarations electronically through eDocs, after achieving CSIO Certification for this initiative,” says Bob Tisdale, President and COO of Pembridge Insurance Company. “We recognize that many in the industry have been offering eDocs for some time now. We wanted to take the time and ensure our solution was most optimal and offered the highest level of efficiency for brokers. I am pleased with the result of our diligence being that our eDocs are automatically stored on the customer’s file in the Broker Management System, eliminating the need for the broker to manually save each document.”

When eDocs are used to their full potential, sending, receiving, sorting, scanning and destroying paper is no longer necessary, saving the industry significant amounts of time and money.

“We congratulate Pembridge Insurance Company and Pafco Insurance Company on obtaining CSIO Certification for eDocs and demonstrating their continued commitment to helping their broker partners create and implement more efficient processes,” says Catherine Smola, President & CEO of CSIO.

CSIO Certification is available to member insurance companies and vendors. Visit to learn more about the CSIO Certification program.

Brokers can use the eDocs Savings Calculator to determine their daily, monthly and yearly savings in time and money from adopting eDocs. Visit to learn more.

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About Centre for Study of Insurance Operations (CSIO)

CSIO is Canada’s industry technology association of property and casualty insurers, software providers and over 35,000 brokers. CSIO is committed to improving the consumer’s ease of doing business within the broker channel by overseeing the development, implementation and maintenance of technology standards and solutions such as eDocs, Telematics, eDelivery and eSignatures. In addition, CSIO operates CSIOnet, a secure, industry-owned platform for the efficient exchange of policy information for the broker channel. CSIO maintains offices in Toronto and Montreal. For more information, visit

About Pembridge Insurance Company

Pembridge Insurance Company offers a comprehensive range of insurance products and exceptional customer service with the support of our dedicated, independent broker network. Pembridge’s broad suite of products are designed to meet the specific needs of Canadians at competitive prices including; auto, home, condo, tenant and coverage for specialty products including ATV’s, motorcycles, snowmobiles and boats.

About Pafco Insurance Company

Established over 25 years ago, Pafco Insurance Company has built a strong foundation on offering a specialized insurance product and exceptional customer service through the support of our dedicated, independent broker network. Pafco provides personal automobile insurance for drivers who do not qualify for coverage in the standard insurance marketplace. A driving record with a lack of driving experience, unacceptable convictions, an unfavourable accident history, or past coverage lapses may contribute to a driver becoming ineligible for standard personal automobile insurance. Drivers looking to improve their insurance records can look to Pafco to provide a non-standard automobile policy geared to meet their specialized needs at competitive prices.

For further information, please contact:

Sarina Visram | Director, Member Relations & Communications 
110 Yonge Street, Suite 500 | Toronto, ON M5C 1T4
(416) 360-1773 x 2300 | 1 (800) 463-2746 x 2300 |

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