Fraud is evolving – and so should your defenses. Join us for a session that dives into the latest fraud trends impacting the insurance industry, from policy misrepresentation and inflated claims to sophisticated organized schemes. We’ll also uncover emerging threats like identity theft and cyber scams. You’ll walk away with practical strategies and tips to spot red flags before they become costly problems, strengthening your fraud prevention toolkit to turn awareness into action.
Brittany Hand, Senior Fraud Leader, Aviva Canada
Brittany Hand is Senior Leader of Policy Fraud Investigations at Aviva Canada, with over 10 years of experience in insurance fraud prevention, financial crime investigations, and claims management. She has held progressive leadership roles driving strategic initiatives to strengthen fraud detection, compliance, and operational excellence.
Chris Vinall, Senior Manager, Operations (Special Investigations Unit & Triage), Aviva Canada
Chris Vinall is a senior leader with over 20 years of experience in P&C claims, fraud prevention, and special investigations. As Senior Leader, SIU & Triage at Aviva Canada, he oversees national fraud detection and investigation strategy, operational excellence, and industry collaboration to address emerging financial crime threats. Chris is an active industry advocate, collaborating with insurers, regulators, and law enforcement to influence meaningful change and the protection of consumers from fraud.