Our world is constantly changing and your workplace is no exception. While organizations must constantly evolve to innovate and stay ahead of the market, any workplace transition can be difficult for employees. Learning a few fundamental Organizational Change Management (OCM) principles can make major or minor changes at your company significantly easier for everyone involved.
Mandy Ironside, Director, Business Solutions, Western Financial Group
As Director of Business Solutions, Mandy is responsible for continuous improvement initiatives driving workflow optimization, licensing, and the ombuds office.
Mandy brings two decades of insurance experience that spans life &health and general insurance working on both the company side and broker side of the businesses. In that time Mandy has attained her RIBO and LLQP licenses, CIP and FLMI designations, and is Lean Six Sigma and Change Management Certified.
Outside of the office, you will find Mandy spending time with her family and friends.
Igor Rakic, Senior Communications Specialist, CSIO
Igor Rakic is CSIO’s Senior Communications Specialist. He has spent his entire career in the insurance industry building a versatile skill set that includes expertise in employee communications, digital marketing, and change management. Igor loves being active, his passions include cycling, lifting weights, and playing table tennis. When relaxing at home, Igor is usually reading a book, he prefers novels.