• Going Digital with My Proof of Insurance

    The ability to provide your customers with digital policy documents has never been more important. Commercial customers depend on their brokers to be able to continue to support them as they face challenging times for their businesses. Using My Proof...

  • Make the Switch to eSlips

    CSIO can help you make the switch to sending eSlips using My Proof of Insurance. Check out our training videos, marketing resources and user guides for a quick and easy implementation.

  • Communicate With Your Customers

    During this time of uncertainty, your customers will be looking to communicate with you in new ways. Make sure you make this easy for them by updating your website, social media channels, and phone systems with information your clients need.

  • Staying Connected with Industry Partners

    During these challenging times, it’s not only important to be there for our members, but also for fellow industry partners. Sharing tools and tips on how to get through this difficult time makes us stronger as a whole and experience the benefits of...

  • CSIO’s Latest eLearning Course Provides Social Media Strategy Guidance for Brokers

    Never has it been more important to connect digitally with your customers. The latest course in the CSIO Digital Broker eLearning Program aims to show brokers how they can do so by being social, not by doing social media.

  • Helping Business Leaders Evolve their Digital Culture

    CSIO is very pleased that Dr. Kane agreed to collaborate on an eLearning course based on the keynote address that he planned to deliver at the CSIO Annual Members Meeting. The course, Digital Disruption and the Technology Fallacy, is an engaging...

  • Webinar Panelists Share Insights on Broker Connectivity

    CSIO hosted a thought-provoking panel discussion on technology solutions and leveraging data on June 26. We received so many questions during the session, that we asked our fantastic panelists to delve deeper into the topic.

  • Commercial Lines Data Standards Level the Playing Field for Small Business Quotes

    Since the launch of the CSIO Commercial Lines Working Group in 2018, the industry has seen a series of advances in CL Data Standards, including recently finalizing a standard set of questions for underwriting small retail business submissions. With...

  • Covid-19 Drives Significant Changes in Insurance Customer Behaviours

    The Covid-19 pandemic may be the defining event of this generation, broadly impacting the world economy as well as global physical and mental health. According to Aviva’s recent Covid-19 Consumer Behaviours Insights Study, 2020 also has seen...

  • 2020 Member Survey is Now Open

    As we prepare for 2021, we’d love to hear your thoughts on CSIO and the value we provide for our members. The CSIO member survey gives you the opportunity to provide important feedback that we will use to help shape our strategic direction. The...