• CSIO Offers Digital Document Solution to Members

    (Toronto – September 14, 2017) The Centre for Study of Insurance Operations (CSIO) is pleased to announce that its industry-wide solution to deliver digital policy documents to consumers, including proof of auto insurance (eSlips), will be made...

  • Insurance-Canada Technology Conference 2019

    Insurance-Canada.ca's Technology Conference 2019 took place on February 26 and 27 in Toronto, and CSIO was there. This year’s theme was: A New Insurance Order: Transformation ⇒ Innovation ⇒ InsurTech ⇒ Disruption. Read more about the conference here...

  • Broker Feedback on eDelivery

    CSIO recently chatted with brokers across Canada to hear about their experiences using the My Proof of Insurance eDelivery solution to send policy documents and eSlips to consumers digitally. Read brokers' feedback about eDelivery and how they have...

  • Q&A with Charles Dugas of Element AI

    Thank you for attending our 2019 Annual Members’ Meeting and making it a success. Our thanks to Charles Dugas of Element AI for his insightful keynote address on how AI can be integrated with insurance systems. Read Charles's Q&A on his presentation...

  • Commercial Lines Working Group Continues to Advance Data Standards

    The CSIO Commercial Lines Working Group held its most recent meeting on May 1st to continue its work on the advancement of standards in CL. Made up of insurers, vendors and IBAC, the goal of the Working Group is to create a starting point where...

  • Balancing Insurance Innovation and Regulation

    Consumers are experiencing innovation when it comes to buying cars, clothes, music and more. So when it comes to insurance, they’re expecting the same types of experiences. But they’re not entirely getting it.

  • Collision Conference Brings Together the Global Digital Community

    The Collision Conference— North America’s fastest-growing digital conference – took place May 20-23 and CSIO was there to hear about the latest trends in digital innovation. Taking place in Toronto for the first time, the event saw over 700 speakers...

  • IBC Launches New Video Highlighting Paper Pink Slips as 'Outdated Technology'

    Titled “IBC’s Museum of Outdated Technology”, the Insurance Bureau of Canada recently developed a new video campaign highlighting how paper pink slips are behind the times.