CSIO recently chatted with brokers across Canada to hear about their experiences using the My Proof of Insurance eDelivery solution to send policy documents and eSlips to consumers digitally. Read brokers' feedback about eDelivery and how they have...

Thank you for attending our 2019 Annual Members’ Meeting and making it a success. Our thanks to Charles Dugas of Element AI for his insightful keynote address on how AI can be integrated with insurance systems. Read Charles's Q&A on his presentation...

The CSIO Commercial Lines Working Group held its most recent meeting on May 1st to continue its work on the advancement of standards in CL. Made up of insurers, vendors and IBAC, the goal of the Working Group is to create a starting point where...

Consumers are experiencing innovation when it comes to buying cars, clothes, music and more. So when it comes to insurance, they’re expecting the same types of experiences. But they’re not entirely getting it.

The Collision Conference— North America’s fastest-growing digital conference – took place May 20-23 and CSIO was there to hear about the latest trends in digital innovation. Taking place in Toronto for the first time, the event saw over 700 speakers...

Titled “IBC’s Museum of Outdated Technology”, the Insurance Bureau of Canada recently developed a new video campaign highlighting how paper pink slips are behind the times.

In its inaugural 2019 Canada Insurance Digital Experience Report, J.D. Power highlighted results from a recent study on digital experiences among P&C insurance shoppers.

The CSIO Commercial Lines (CL) Working Group continues to make advancements toward the widespread implementation of CL data standards in the broker channel. Thanks to the dedication of the working group participants, significant progress is being...

Congratulations to Cayuga Mutual Insurance and South Easthope Mutual Insurance for achieving the CSIO Certification of Compliance for their elimination of custom coverage codes (or Z-Codes) in favour of CSIO standardized codes.

An article published in Canadian Underwriter looked at a recent BDC study, which found that 60% of Canadian small businesses are missing out on growth opportunities available online. Are you one of them?