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  • Join us for our Upcoming Webinars!

    Register now for our upcoming webinars, featuring expert panelists on eDelivery BMS vendor integration!

  • AI: From Behind the Scenes to Centre Stage

    What will AI mean for insurance? The possibilities seem endless but one thing is certain: AI will positiviely impact all stakeholders. Brokers, carriers, vendors and most importantly, consumers, can all benefit. Read more to see what AI capaibilites...

  • Insurance-Canada Technology Conference 2019

    Insurance-Canada.ca's Technology Conference 2019 took place on February 26 and 27 in Toronto, and CSIO was there. This year’s theme was: A New Insurance Order: Transformation ⇒ Innovation ⇒ InsurTech ⇒ Disruption. Read more about the conference here...

  • Broker Feedback on eDelivery

    CSIO recently chatted with brokers across Canada to hear about their experiences using the My Proof of Insurance eDelivery solution to send policy documents and eSlips to consumers digitally. Read brokers' feedback about eDelivery and how they have...

  • Q&A with Charles Dugas of Element AI

    Thank you for attending our 2019 Annual Members’ Meeting and making it a success. Our thanks to Charles Dugas of Element AI for his insightful keynote address on how AI can be integrated with insurance systems. Read Charles's Q&A on his presentation...

  • Commercial Lines Working Group Continues to Advance Data Standards

    The CSIO Commercial Lines Working Group held its most recent meeting on May 1st to continue its work on the advancement of standards in CL. Made up of insurers, vendors and IBAC, the goal of the Working Group is to create a starting point where...

  • Balancing Insurance Innovation and Regulation

    Consumers are experiencing innovation when it comes to buying cars, clothes, music and more. So when it comes to insurance, they’re expecting the same types of experiences. But they’re not entirely getting it.

  • Collision Conference Brings Together the Global Digital Community

    The Collision Conference— North America’s fastest-growing digital conference – took place May 20-23 and CSIO was there to hear about the latest trends in digital innovation. Taking place in Toronto for the first time, the event saw over 700 speakers...

  • IBC Launches New Video Highlighting Paper Pink Slips as 'Outdated Technology'

    Titled “IBC’s Museum of Outdated Technology”, the Insurance Bureau of Canada recently developed a new video campaign highlighting how paper pink slips are behind the times.

  • Study: Canadian Insurers Fall Short of Customers’ Digital Expectations

    In its inaugural 2019 Canada Insurance Digital Experience Report, J.D. Power highlighted results from a recent study on digital experiences among P&C insurance shoppers.