CSIO’s My Proof of Insurance (MPOI) – Enhanced Features Now Available

(Toronto – July 16, 2024) In 2018, CSIO responded to the growing demand for a seamless way for insurers and brokers to transmit eSlips (proof of auto insurance) to their customers’ digital wallets by launching My Proof of Insurance (MPOI). Related policy documents for home, auto and business insurance are sent by email from insurance providers and brokers, enabling customers to save them to computers and mobile devices, saving time and money.

The response from insurers, brokers and customers has been extremely positive – since the launch of MPOI, over 3 million digital documents have been sent by CSIO members to their customers. As demand increases, CSIO continues to facilitate the safe and seamless transmission of documents and eSlips to customers. Brokers and insurers alike realize benefits from MPOI, eliminating printing and postage expenses, all while expediting document delivery.

Android devices represent approximately 40% of all smartphones used by Canadians. With the latest Android release, MPOI users can now use the Google Wallet to store their eSlips sent via MPOI without downloading a third-party app (available to Android9 or higher).

Responding to industry and customer demands, CSIO continues to add new features to MPOI. Supported by bank-grade security, MPOI was recently updated to include Garage Automobile eSlips, separate PDFs for each vehicle on a policy, and Fleet Managers will no longer need to include a VIN on Fleet eSlips. With these enhancements, demand for this seamless solution continues to increase.

CSIO President and Chief Executive Officer Catherine Smola states, “We’re dedicated to helping our members leverage technology to improve their operations and make it easier to do business with Canadians. With our recent enhancements and easy access to Google Wallet, our MPOI platform is even more valuable for streamlining operations for insurers and brokers and enhancing customer service.”

Insurers are invited to visit www.csio.com to learn more about how they can leverage the powerful, secure and customer-centric MPOI platform.

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About Centre for Study of Insurance Operations (CSIO)

CSIO is Canada’s industry technology association of property and casualty insurers, vendors and over 43,000 brokers. CSIO is committed to driving innovative solutions that enable the best insurance experience in Canada by overseeing the development, implementation, and maintenance of technology Standards and solutions, such as CSIOnet, eDocs, and My Proof of Insurance. For more information, visit csio.com.

For further information, please contact:

Karen Hatch | Director, Communications, CSIO
110 Yonge Street, Suite 500 | Toronto, ON M5C 1T4
(416) 360-1773 x 2300 | 1 (800) 463-2746 x 2300
khatch@csio.com | www.csio.com