No, you can take as much time as you need to complete the course. You can watch videos and do the quiz more than once.
Yes, you can pause a video and re-start anytime. You can also re-watch videos.
It will be on your CSIO dashboard as soon as you’ve successfully passed the course quiz.
Each course is a series of videos.
- Watch all the videos in your course, from start to finish.
- Complete the “Test Your Knowledge” question in each video.
- Earn at least 60% on the quiz at the end of the course. You can take the quiz more than once without re-taking the course. You can also replay the videos, if you wish.
- Once you’ve passed the quiz, enter your first and last name and the system will post your completion certificate to your CSIO dashboard.
Industry leaders and subject matter experts create CSIO webinars and on-demand courses.
Alberta, Manitoba, Saskatchewan and Ontario accredit CSIO webinars and courses.
In Ontario, RIBO decides the category for each course on a case-by-case basis.
BC brokers may submit their certificate to ICBC.
Please complete the Request My Proof of Insurance eDelivery Account form to create a My Proof of Insurance account.
There are many tools to help you get started and explain the benefits of My Proof of Insurance to customers:
•Promotional video
•Step-by-step instructions
•Marketing assets, including logos and social media friendly graphics
We also offer an accredited course in our professional development series.
For undelivered emails, you’ll get a notice in the dashboards and reporting screens.
For every email sent, brokers will get an eDoc notification. The notification shows:
•Details of what was sent
•Who you sent it to
•Whether it arrived successfully
The eDocs notification automatically stores in the client file with your brokerage’s downloads.
Yes, your organization can customize the email template to match your brand.