Ethical decision-making is at the heart of every successful insurance professional’s career. But what happens when the right course of action isn’t always obvious? Join us for an engaging and interactive webinar as we explore the principles of professional ethics through real-world scenarios.
Using practical case studies and interactive discussion, we’ll explore the ethical “gray areas” insurance professionals face every day — from conflicts of interest and client relationships to underwriting decisions and professional accountability. You’ll leave with practical strategies to make sound decisions, strengthen client trust, and reinforce the professionalism that defines our industry.
What you’ll learn:
- Recognize and navigate common ethical dilemmas with confidence.
- Apply practical decision-making strategies to real-world insurance scenarios.
- Build customer trust through ethical, professional decision-making.
Meet Corrina Smith, Vice President, Strategic Partnerships for the Paul Davis GTA West Group. Corrina is an enthusiastic, accomplished business leader with experience managing sales, operational effectiveness, customer account management, employee development and service excellence through leveraging both professional and team relationships. For the previous five years, Corrina has worked with the GTA West team and has a wealth of experience in delivering accredited CE sessions both virtually and in-person to the broker community. In addition, she consistently facilitates relevant connections across the industry to provide alignment in delivering Best-in-Class service in the emergency services and property restoration space.