Commercial Lines Data Standards

Commercial lines are evolving: The insurance industry is moving forward with widespread implementation of commercial lines data standards. 

CSIO’s Commercial Lines (CL) Working Group, comprised of insurers, service providers and IBAC representation, meets regularly to set the standard for real-time commercial quoting. This includes the creation of the CL minimum data set. 

The working group’s focus is automating the following three segments of small CL business:

  • Contractors
  • Retail
  • Business and Professional Service

Benefits of CL Data Standards 

Insurer and Service Provider Benefits Broker Benefits
Automate underwriting and rating process Faster and more accurate quoting
Cleaner data quality Minimized double-entry
Reduce development and implementation time Improve CL eDocs workflow
Seamless data exchange Better customer experience

 

What Does the Industry Have to Say?

Although brokers use data standards and transfer in personal lines transactions, that capability just doesn’t exist in commercial lines right now. Even if a broker takes the time to load detailed underwriting and coverage information into a commercial management system, without standards it really isn’t useable in communicating with carriers.
– Andrew Janzen, President of Janzen Insurance in Surrey and Chair of IBABC’s Technology Committee
This working group is a fantastic example of what our industry can achieve when we work together and collaborate. Data standards will allow us to digitize a number of commercial insurance transactions in the future. The progress we made in a few months has the potential to benefit the entire broker channel for years to come.
– Brian Warkentin, Assistant Vice-President at Aviva Canada
We see the benefits of data standards in personal lines every day – reduced double-entry, less paperwork, faster quotes, and improved customer service. In arriving at a minimum data set with the participation of so many diverse carriers, we are one step closer to transforming commercial lines workflow in a similar way for the broker channel in Canada.
– Kim Opheim, Broker Technology and Innovation Consultant at IBAC

Learn More about Commercial Lines Data Standards 

Documentation

These documents provide the technical and mapping information to support implementation of CL Data Standards for real-time functionality. The audience for these documents are developers and analysts responsible for programming and deployment.

To get started with Commercial Lines Certification, click on the Getting Started Guides below.

What’s New?

May 2020: CSIO Launches New Commercial Lines Certification Program

December 2019: CAMIC Members Voice Overwhelming Support for Commercial Lines Data Standards

November 2019: Commercial Lines Working Group Finalizes Questions for Quoting Small Contractors Business

July 2019: Real-Time Quote Functionality Using CSIO Commercial Lines Data Standards Becoming a Reality

May 2019: Commercial Lines Working Group Continues to Advance Data Standards

April 2019: Why I’m Stoked About the CSIO Minimum Data Set for Commercial Lines 

December 2018: New Data Standards for Commercial Insurance

November 2018: CSIO Commercial Lines Minimum Data Set Ready for Implementation

September 2018: Path to Commercial Data Standards

August 2018: Four New Carriers Join CSIO Commercial Lines Working Group

July 2018: CSIO Announces Working Group to Advance Implementation of Commercial Lines Data Standards