CSIO Announces the Digital Broker Certification

(Toronto – September 24, 2020) – CSIO is pleased to congratulate the first cohort of CSIO Digital Brokers. These 32 CSIO members demonstrate a commitment to continuous learning, innovation and digital best practices. The new CSIO Digital Broker certification recognizes brokers who have completed six CSIO eLearning courses. These courses are offered on digital topics related to the business of insurance, to help brokers maintain their competitive edge, update their digital skills, and keep them up-to-date on latest digital trends.

“I’m honoured to be recognized as a CSIO Digital Broker,” said Carole Moran, Epic Trainer – Alberta, with BFL Canada. “I took the first three courses to use for licensing credit but quickly realized that the material was very interesting and relevant to not just our insurance careers but to our daily lives. I want to thank CSIO for these wonderful courses, I look forward to seeing what new courses you create for brokers.”

About the CSIO Digital Broker eLearning Program

The CSIO Digital Broker eLearning Program is the P&C insurance industry’s preferred choice for online education. Course topics are selected based on what CSIO members have most requested, in order to support their professional development and enhance their knowledge of current digital issues. With the global pandemic, the trend toward eLearning has continued to grow, with almost 3,500 participants in CSIO webinars and eLearning courses so far in 2020.

There are currently nine eLearning courses, with new courses added regularly. In the coming weeks, CSIO will launch a series of “Spotlight on Industry Leaders” videos, which are hour-long talks and expert panels discussing industry-wide issues, in particular, how the pandemic measures have changed the insurance industry.

Congratulations to the CSIO Digital Brokers:

A & J Fiola Insurance Agency

Martin Hebert

Encore Insurance Services Inc

Scot Dalton

PROLINK Insurance Inc.

Jilliane Healey

Action Insurance Group Ltd.

Adam Kluczewski

Farrell Agencies

Karen Rosin

Prince Albert Insurance Ltd.

Rebecca Eckdahl

Affinity Insurance Services

Jessica Elgert

Jen McGuire

Garriock Insurance

Leanne Favreau

Ive-Mayia Dalman

Reider Insurance

Alvin Cadonic

Armour Insurance Brokers Ltd.

Jason Genua

Gwilliames & Associates Insurance Brokers Ltd.

Zarpana Popal

Steinbring Insurance

Shane Steinbring

BFL Canada

Carole Moran

Johnston Agencies

Lorraine Padalec

Totten Insurance Group

Lori Giroux

Brokerlink Inc.

Alex Rei

KW Insurance Brokers

Thore Bevenborn

TW Insurance Brokers Inc

Laurie Bauer

Dalmeny Insurance

Michael Reddekopp

Darrell Reddekopp

Lundgren & Young Insurance

Debbielynn Comeau

W.B. White Insurance

Barbara McCormack

Dickson Agencies

Lyndsy Ford

MacLeod Lorway

Tracy Conrad

Western Financial Group

Sheri Lee

Jeannine Chuckvar

Drayton Valley Insurance Agency Ltd

Dale Jones

Gloria Hystad

Peters Insurance
Jessica Ivan

Winnipeg Insurance Brokers Ltd.

Loree Edwardsen

The updated list of CSIO Digital Brokers can be found at CSIO.com/eLearning.

Watch the video below for more information about the program, or go to CSIO.com/eLearning.

- 30 -

About Centre for Study of Insurance Operations (CSIO)

CSIO is Canada’s industry association of property and casualty insurers, service providers and over 38,000 brokers. CSIO is committed to improving the consumer’s ease of doing business within the broker channel by overseeing the development, implementation and maintenance of technology standards and solutions such as My Proof of Insurance, eDocs, and eSignatures. In addition, CSIO operates the industry-owned mail network service, CSIOnet. CSIO maintains offices in Toronto and Montreal. For more information, visit csio.com.

For further information, please contact:

Sarina Visram, MBA, CIP | Director, Member Relations & Communications
110 Yonge Street, Suite 500 | Toronto, ON M5C 1T4
(416) 360-1773 x 2300 | 1 (800) 463-2746 x 2300
svisram@csio.com | www.csio.com