CSIO Applauds Wawanesa Insurance on Achieving CSIO’s eDocs Certification

(Toronto – January 13, 2025) CSIO is pleased to announce that Wawanesa Insurance has achieved CSIO’s eDocs Certification by successfully programming the updated eDocs Standards. This ensures that all of Wawanesa’s eDocs reflect the updated codes and descriptions.

Wawanesa’s Certification confirms their ability to seamlessly send the updated eDocs codes and descriptions to Broker Management Systems (BMS). As the BMS vendors have deployed the updated eDocs into production, Wawanesa’s brokers will receive clearly labelled eDocs in their BMS. This eliminates the extra step of opening each eDoc to identify the nature of a document. Wawanesa’s eDocs Certification highlights their continued support for brokers, resulting in significant time savings and improved workflow efficiency.

“We understand how busy brokers are, which is why, as part of our commitment to being a trusted partner, Wawanesa continues to invest in technological solutions designed to make their lives easier,” said Cam Muckosky, Vice President, Digital Delivery at Wawanesa. “We’re proud to work with CSIO to drive industry-wide alignment around eDocs, helping to create more consistency and efficiency for brokers.”

“Wawanesa’s Certification provides brokers with an efficient operational process for handling eDocs,” said Catherine Smola, President & CEO of CSIO. “Their achievement marks an important step in removing obstacles to broker productivity, allowing more time to deliver exceptional customer service.”

Following Wawanesa, several CSIO members are working towards completing their eDocs Certification. Insurers can download CSIO’s eDocs Business Requirements and Certification Document to apply for Certification.

Learn more about CSIO’s Updated eDocs Initiative and view our eDocs Programming Scorecard to check an insurer’s status.

About Centre for Study of Insurance Operations (CSIO)

CSIO is Canada’s industry technology association of property and casualty insurers, vendors and over 43,000 brokers. CSIO is committed to driving innovative solutions that enable the best insurance experience in Canada by overseeing the development, implementation, and maintenance of technology Standards and solutions, such as CSIOnet, eDocs, and My Proof of Insurance. The CSIO XML Standard is licensed to CSIO by ACORD (Association for Cooperative Operations Research and Development). For more information, visit csio.com.

For further information, please contact:

Igor Rakic | Senior Communications Manager
110 Yonge Street, Suite 500 | Toronto, ON M5C 1T4
(647) 446-0649 | 1 (800) 463-2746 x2300
irakic@csio.com | www.csio.com

About The Wawanesa Mutual Insurance Company

The Wawanesa Mutual Insurance Company, founded in 1896, is one of Canada’s largest mutual insurers, with over $3.5 billion in annual revenue and assets of $10 billion. Wawanesa Mutual, with its National Headquarters in Winnipeg, is the parent company of Wawanesa Life, which provides life insurance products and services throughout Canada, and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than 1.7 million members in Canada. The company actively gives back to organizations that strengthen communities, donating more than $3.5 million annually to charitable organizations, including over $2 million annually in support of people on the front lines of climate change. Learn more at wawanesa.com.

For more information:
Michel Rosset
Manager, Corporate Communications & Media Relations
The Wawanesa Mutual Insurance Company
media@wawanesa.com