CSIO Hosts its 2026 Members’ Meeting and Reception in Toronto

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(Toronto – April 30, 2026) CSIO held its 2026 Members’ Meeting and Reception on April 30 at One King West Hotel in Toronto, bringing together industry leaders to reflect on CSIO’s 2025 achievements, recognize member leadership, and discuss the future of digital connectivity. 

Remarks

Michael Lin, CSIO’s Board Chair and Senior Vice President and Chief Information & Technology Officer of The Wawanesa Mutual Insurance Company, thanked all attendees for their ongoing support. In his remarks, Lin reflected on CSIO’s progress over the past year and shared how the organization’s next three-year strategic plan will help advance a more connected, real-time future for the industry.

“This new strategy builds on the strong foundation we’ve established while positioning CSIO to play an even greater role in advancing a more connected, efficient, and digitally integrated industry,” said Lin.

Following Lin’s remarks, CSIO’s President & CEO, Kathryn Sinclair, took the stage to recognize members for their contributions to advancing CSIO Standards and digital solutions.

“Building on the momentum we’ve created together, CSIO continues to bring the industry together to strengthen standards, expand connectivity, and create more efficient digital experiences across the broker channel and broader insurance ecosystem,” Sinclair noted.

Awards

Next, Sinclair presented CSIO’s Platinum Data Standards Award to six members recognized for achieving a Platinum Certification Rating and demonstrating leadership in advancing CSIO Data Standards and digital connectivity. The recipients were: 

  • Applied Systems Canada
  • The Commonwell Mutual Insurance Group – Personal Lines
  • Definity Financial Corporation – Personal Lines
  • Gore Mutual Insurance Company – Personal Lines
  • Northbridge Insurance – Commercial Lines
  • The Wawanesa Mutual Insurance Company – Personal and Commercial Lines

Sinclair also acknowledged several other organizations demonstrating a commitment to advancing standards and digital innovation.

CSIO Board of Directors

Lin also recognized Steve Earle, President of Bauld Insurance, for his 10 years of service on CSIO’s Board of Directors as he stepped down from the Board.  

CSIO welcomed three new members to its Board of Directors:

  • Tom Hickey, Chief Executive Officer, Wedgwood Insurance Limited
  • Brenda Rose, Executive Vice President & Partner, FCA Insurance Brokers
  • Apra Sekhon, Chief Technology and Innovation Officer, CAA Insurance

The updated CSIO Board of Directors can be found here.

Keynote Speaker: Geoff Vona

Following the presentation of awards, Geoff Vona, VP and CTO of the Digital Bank at EQ Bank, shared insights and lessons from EQ Bank’s digital transformation journey, and what it takes to build customer experiences that keep pace with rapidly changing expectations in today’s digital world.

View our 2025 Annual Report

For more details about CSIO’s 2025 achievements, check out our 2025 Annual Report. 

About Centre for Study of Insurance Operations (CSIO)

CSIO is Canada’s industry technology association of property and casualty insurers, vendors and over 43,000 brokers. CSIO is committed to driving innovative solutions that enable the best insurance experience in Canada by overseeing the development, implementation, and maintenance of technology Standards and solutions, such as CSIOnet, eDocs, and My Proof of Insurance. The CSIO XML Standard is licensed to CSIO by ACORD (Association for Cooperative Operations Research and Development). For more information, visit csio.com.

For further information, please contact:

Helen Lynch | Communications Director
110 Yonge Street, Suite 500 | Toronto, ON M5C 1T4
1 (800) 463-2746 x2300 | (647) 446-0649 
hlynch@csio.com | www.csio.com 

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