CSIO Announces the Appointment of Kathryn Sinclair as President & CEO

(Toronto – November 3, 2025) CSIO is pleased to announce that Kathryn Sinclair has been appointed President & Chief Executive Officer of CSIO, effective November 1, 2025. In her new role, Ms. Sinclair will lead CSIO’s strategic advancement of Data Standards and connectivity for the property & casualty insurance industry.

Prior to her appointment, Ms. Sinclair assumed the role of CSIO’s Interim President in February 2025. She first joined CSIO in 2020 as Vice President of Strategy & Operations, where she oversaw process improvements within the P&C broker channel and worked with stakeholders to enhance operations. Key CSIO initiatives launched under Ms. Sinclair’s stewardship include advancing API standardization, developing the industry’s first API Security Standards, and driving Standards alignment, including the refinement of CSIO’s eDocs.

“The Board is delighted to name Kathryn as President & CEO, a role that reflects her steadfast commitment to CSIO and exceptional record of building success,” said Michael Loeters, Senior Vice President, Commercial Insurance at PROLINK and Vice Chair of CSIO’s Board of Directors. “We are confident that Kathryn will guide CSIO towards achieving our full potential and be a strong advocate for broker efficiency. Her leadership will be invaluable as we execute our new strategic plan to evolve Data Standards and meet future innovations.”

With over 20 years of experience in P&C insurance, Ms. Sinclair has played a significant role in steering industry initiatives across all facets of operations. Before CSIO, she served as Vice President of Operations and then Chief Operating Officer of aha insurance, where she led the development and launch of the first online property and automobile brokerage in Canada. Ms. Sinclair also held leadership roles at Intact Financial Corporation and Ontario Teachers Insurance Plan (OTIP).

About Centre for Study of Insurance Operations (CSIO)

CSIO is Canada’s industry technology association of property and casualty insurers, vendors and over 43,000 brokers. CSIO is committed to driving innovative solutions that enable the best insurance experience in Canada by overseeing the development, implementation, and maintenance of technology Standards and solutions, such as CSIOnet, eDocs, and My Proof of Insurance. For more information, visit csio.com.

For further information, please contact:

CSIO Communications
110 Yonge Street, Suite 500 | Toronto, ON M5C 1T4
(416) 360-1773 | 1 (800) 463-2746
communications@csio.com | www.csio.com