Subject: Industry Data Standards Driving Broker Connectivity
Discover how industry standards are reshaping the broker experience and paving the way for a more connected, intelligent, and future-ready insurance ecosystem. In this session, participants will gain insight into CSIO’s leadership in developing the standards that power seamless collaboration between brokers, insurers, and technology providers.
For many brokers, daily work still means navigating multiple systems, managing countless logins, and re-entering the same information across platforms. As innovation accelerates across the industry, smarter workflows and real-time data exchange are transforming the way business gets done.
Kathryn Sinclair, President and CEO of CSIO, will share how the industry is working together to simplify operations, unlock real-time connectivity, and create a more seamless experience for brokers and their clients. Learn how these advancements are reducing administrative burden, enhancing efficiency, and giving brokers more time to focus on what matters most: delivering trusted advice, building stronger client relationships, and driving business growth.
Please note that timing is reflected in EDT.
Kathryn Sinclair is President & CEO of the Centre for Study of Insurance Operations (CSIO), where she leads the organization’s efforts to advance data standards and digital connectivity across Canada’s P&C insurance industry.
Since joining CSIO in 2020 as Vice President of Strategy & Operations, she has worked closely with brokers, insurers, and technology partners to modernize industry infrastructure and improve how the industry connects and exchanges data.
Under her leadership, CSIO has advanced API standardization, enhanced eDocs, and strengthened industry standards to streamline workflows across the industry.